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Cactus Rock New Media Ltd., The Canadá en Español.com Network, offers
various products and services for which customers may pay by using their
international credit cards. The company primarily offers this payment
option for three products and/or services:
-
Immigration and Settlement
Guides. The following is our refund/return policy for this
service.
· Delivery
policy: We ship our Canada Immigration Guides via Federal
Express only. This is to ensure shipment and proof of delivery.
· Export restrictions: We have no restrictions as to what
countries we can ship our Immigration Guides.
· Country of Merchant domicile: CANADA
· Transaction currency: All of our transactions via InternetSecure
are in US dollars
· Return/refund policy: There are no returns/refunds once your
Immigration Guide has been shipped via Federal Express and we have
obtained proof of delivery. If customer does not receive his or her guide
due to reasons such as local customs officials denying delivery. As soon
as we confirm with Federal Express that guide is not allowed delivery, we
will reimburse
via wire deposit or credit customer's Credit Card in full.
Customer
Service Contact:
Contact
-
Seminar/Conference fees.
The company presents its Immigration and Settlement Canada Seminars in
Mexico for which attendance fees are charged. The following is our
refund policy for this service.
· Delivery
policy: Payment via InternetSecure is confirmed by
InternetSecure. Electronic receipt is proof of payment to attend seminars.
· Export restrictions: Credit Card address must coincide with
participant's address
· Country of Merchant domicile: CANADA
· Transaction currency: All of our transactions via InternetSecure
are in US dollars
· Return/refund policy: There are no refunds for cancellations to our
seminars or presentations. However, guests may send
another person in their place by sending an email to
Contact
-
Registration fee to
enroll in English courses at King George
International College in Vancouver, British Columbia.
The company allows foreign students to pay a registration fee when
they apply for admission to ESL courses at KGIC. This fee is not
refundable and it is clearly explained to the student on the order web
pages. As KGIC representatives Cactus Rock then transfers said
registration fee to KGIC for processing. Students who are admitted are
then contacted by the school and are asked to send their tuition fees
in order to receive their documents via international courier. Cactus
Rock New Media Ltd. does not receive tuition payments. Students
may contact customer service at
Contact
or the school directly
. KGIC's refund policies regarding tuition fees refunds are clearly
indicated in KGIC's webpages on our websites in accordance with the Private
Post Secondary Education Commission of British Columbia.
All transactions via InternetSecure also provide contact email after
transactions are completed. Buyers are informed that they may also contact
Cactus Rock New Media Ltd. by writing to
Contact
 
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